Our next On Line orders will be shipped on Jan 5th 2026 – Our Retail Partners have been restocked

FAQ

Frequently Asked Questions

Ordering & Shipping

Do you offer delivery services for your chocolates?

We offer pick up and delivery options for your order. Based on your location and size of your order, the delivery can be made in person or via AnPost.
Each order is handled with care to ensure your chocolates arrive in perfect condition.
For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.

You can place your order right on our website under Shop All or by sending us your custom order via our order form.

Most local deliveries and pick ups can be arranged within 24 hrs. AnPost deliveries may take up to 3 business days.

Shipping within Ireland is a flat rate of €7 per order and is delivered by AnPost.

Click & Collect is available at no charge locally here in Cappoquin, Co. Waterford.

Storage & Shelf Life

What is the expiration date of CocoabyJudit chocolate?

Our chocolates are made with fresh ingredients like cream, butter, fruit, or nuts that have higher moisture content and are more perishable. These ingredients can spoil faster than pure chocolate, which is why we recommend consuming filled chocolates within 2-4 weeks of purchase.

Store your chocolates in a cool, dry place away from direct sunlight and strong odors. The ideal temperature is between 60-68°F (15-20°C) with humidity below 50%. A pantry or cupboard away from heat sources works best. Avoid refrigerating unless absolutely necessary, as this can cause condensation and affect texture.

When traveling with chocolates, keep them in your carry-on luggage where temperatures are controlled. Use insulated bags if traveling by car, and avoid leaving chocolates in hot vehicles. Consider the destination climate when planning chocolate gifts for travel.

Freezing is not recommended for artisanal chocolates as it can significantly affect texture and cause condensation issues. Proper room temperature storage in a cool, dry place is always preferred.

Allergens and Dietary Information

What allergens are present in your chocolates?

Our chocolates may contain or come into contact with the following allergens: dairy (milk & cream), nuts (almonds, hazelnuts, pecans, pistachios cobnuts), soy lecithin, and gluten (in some flavored varieties). All products are made in a facility that processes these allergens. We provide detailed ingredient lists and allergen information on each product page and package label. If you have severe allergies, please contact us before ordering to discuss specific products and cross-contamination risks.

At this time we can not offer vegan or dairy-free chocolates as all our chocolates are made in the same facility and allergen contamination may happen.

Some of our pure chocolate products are naturally gluten-free, including our dark chocolate bars. However, some specialty flavors may contain gluten from ingredients like cookies, cake pieces, or certain flavorings. Additionally, our facility processes wheat products, so cross-contamination is possible. We clearly mark gluten-free products on our website and packaging. For celiac customers, please contact us to discuss the safest options and our production practices.

Custom Order & Corporate Gifts

Do you offer custom chocolates for hotels and hospitality services?

Yes, we specialize in custom chocolate solutions for hotels, resorts, and hospitality businesses. We can create branded chocolates for turndown service, welcome gifts, or special guest amenities. Options include personalized packaging with your hotel logo, custom flavors that reflect local ingredients, and individually wrapped pieces perfect for pillow placement.  To learn more see our Hospitality page.

Absolutely! We love being part of your special day. Our wedding chocolate services include personalized favours with custom packaging and elegant gift boxes for wedding parties. Make an enquiry today.

Our corporate chocolate gifts are perfect for client appreciation, employee recognition, and business development. We offer professional packaging with your company branding, custom chocolate bars with corporate messages, and elegant gift boxes in various sizes. Learn more on our offerings here.

Yes, our Christmas chocolate hampers are a customer favorite! We create beautifully curated gift collections featuring our finest seasonal chocolates, including limited-edition holiday flavours. Customized hampers can be ordered from us directly. Alternatively we will have our Christmas hampers available at Ardkeen Quality Food Store in Waterford City throughout December.

Ordering & Shipping

Yes, we provide delivery services for our chocolates. Each order is handled with care to ensure your chocolates arrive in perfect condition. For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.

Yes, we provide delivery services for our chocolates. Each order is handled with care to ensure your chocolates arrive in perfect condition. For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.
Yes, we provide delivery services for our chocolates. Each order is handled with care to ensure your chocolates arrive in perfect condition. For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.

Storage & Shelf Life

Yes, we provide delivery services for our chocolates. Each order is handled with care to ensure your chocolates arrive in perfect condition. For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.

Yes, we provide delivery services for our chocolates. Each order is handled with care to ensure your chocolates arrive in perfect condition. For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.
Yes, we provide delivery services for our chocolates. Each order is handled with care to ensure your chocolates arrive in perfect condition. For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.

Allergens and Dietary Information

Yes, we provide delivery services for our chocolates. Each order is handled with care to ensure your chocolates arrive in perfect condition. For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.
Yes, we provide delivery services for our chocolates. Each order is handled with care to ensure your chocolates arrive in perfect condition. For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.
Yes, we provide delivery services for our chocolates. Each order is handled with care to ensure your chocolates arrive in perfect condition. For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.

Custom Order & Corporate Gifts

Yes, we provide delivery services for our chocolates. Each order is handled with care to ensure your chocolates arrive in perfect condition. For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.
Yes, we provide delivery services for our chocolates. Each order is handled with care to ensure your chocolates arrive in perfect condition. For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.
Yes, we provide delivery services for our chocolates. Each order is handled with care to ensure your chocolates arrive in perfect condition. For specific delivery arrangements or concerns, please contact us directly at info@cocoabyjudit.ie or call 087 9392456.

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Family Run

Ethically Sourced

Handcrafted

Small-Batch Production

Local Ingredients

Family
Run

Ethically
Sourced

Small-Batch
Production

Local
Ingredients

Handcrafted