Privacy

Effective Date: 1 July 2025
Last Updated: 1 July 2025

CocoabyJudit respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or shop with us online.

1. Who We Are

We are CocoabyJudit, an Ireland-based business offering hand-painted chocolates via our online store. Our website is operated through WordPress with WooCommerce.

2. What Data We Collect

When you interact with our site, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via Stripe, PayPal, Apple Pay, or other digital wallets)
• IP address, browser type, and device data (via analytics and advertising tools)
  
  

3. How We Use Your Data

We use your data to:

• Process and fulfill orders
• Send order confirmations and shipping updates
• Provide customer support
• Send occasional marketing emails (only if you opt in)
• Improve our website performance via analytics tools
  
  

We do not sell or rent your personal data.

4. Data Storage & Retention

Your data is stored within the EU in accordance with GDPR. We retain customer data for no more than six years from your last active interaction with us (e.g., order or account activity), in line with legal and accounting obligations.

5. Your Rights

You have the right to:

• Access or update your personal information at any time via the “My Account” section of our website
• Request that we delete your data by contacting us at info@cocoabyjudit.ie
• Opt out of marketing emails by using the “unsubscribe” link in any message
  
  

6. Cookies & Tracking

Our website uses:

• Google Analytics for anonymized traffic and performance data
• Meta (Facebook and Instagram) pixels for advertising insights
  
  

We use a cookie consent banner that allows you to accept or reject non-essential cookies, in compliance with EU cookie laws.

7. Third-Party Services

We use trusted third-party providers to help run our business:

• Stripe, PayPal, Apple Pay for secure payment processing
• Mailchimp for email marketing (opt-in only)
• Google and Meta for analytics and advertising pixels
  
  

These providers may process your data outside the EU under standard contractual clauses to ensure compliance with GDPR.

8. Contact Us

For any privacy or data-related requests, please contact us at: info@cocoabyjudit.ie
Our team will respond within 48 working hours to all requests.